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We Provide You With

24 Hour Same Day Emergency Service
  • No Extra Charge for Evenings Weekends or Holidays
  • Upfront Pricing Before Work is Started
  • 2 Year Limited Warranty on Repairs
  • Free Service Call With Repair
  • Fully Licensed and Insured Technicians
Masters Repair Tips

Try these handy tips for fixing common problems with household appliances and keeping them working well into the future. If your repair was unsuccessfull please feel free to call us.

Always unplug any appliance before attempting any repair!!

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WE PROVIDE 24 HOUR SAME DAY EMERGENCY SERVICE TO

SODDY DAISY • HIXSON • NORTH CHATTANOOGA • CHATTANOOGA • RED BANK • NORTH GEORGIA • CLEVELAND

UP TO 50 MILE AREA OUTSIDE OF CHATTANOOGA, TN
MICROWAVE REPAIR TIPS

1.  Always use microwave safe dishes.

2.  Do not use aluminum foil or anything with metal on it. (unless your microwave
    specifically allows it. Check your owner's manual)

3.  Wipe the seal off with a wet rag and dry it thoroughly as often as needed.

4.  Do not twist, bend, or slam the door in any way.

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Laundry Appliances
Kitchen Appliances
Other

REFRIGERATOR REPAIR TIPS

If your refrigerator is not running or is not cold enough:

1.  Turn the thermostat up to the next highest setting. If it comes on, let it run for 24 hours
    and check temperature to confirm it is working properly.

2.  Clear/remove anything blocking the air flow around the outside of the refrigerator (on
    top, underneath, behind, beside, in front of, etc.). Allow 3" of clearance all the way
    around. Pay special attention to the fan vent areas.

3.  If there are condenser coils on the rear of the box, make sure the box is several
    inches from the wall and that nothing is on top at the rear, blocking the heat from
    coming off the coils.

4.  If the condenser coils are underneath the refrigerator, clean the coils with a vacuum
    cleaner thoroughly at least twice a year.

If the door is sticking or not closing properly:

1.  Wipe off the face of the gasket with a wet rag and make sure the interior shelves,
    drawers and food are not preventing the door from closing from the inside.

RANGE / STOVE REPAIR TIPS

General:

1.  Make sure there is no grease buildup.

2.  Do not use oven cleaners on self-cleaning ovens

Electric - If your burners are not heating:

1.  Make sure they are sitting straight in their proper position.

Electric - If your oven is not heating;

1.  Make sure the clock is set on manual cycle and not the automatic time bake cycle.

Gas - If the top burners are not lighting:

1.  Wipe off the burner with a hot, damp rag and then dry completely.

Gas - If your oven is not heating:

1.  Make sure the clock is set on the manual and not the automatic cycle.

2.  Raise up the top and keep the area clean and free of grease build-up.

DISHWASHER REPAIR TIPS

If the dishes are not getting clean:

1.  Make sure the water is hot enough. It should be at least 140 degrees, which is hot enough
    to burn you - VERY HOT! If it is not hot enough, turn the hot water heater thermostat up to
    a higher setting.

2.  Make sure the lower spray arm is unobstructed and turning freely.

3.  Make sure the bottom inside the dishwasher is clean and free of debris.

4.  Make sure you are following the proper loading procedures. Use the proper amount of
    detergent and make sure the detergent is fresh (check expiration or "best if used by" date).

If the door isn't closing:

1.  Make sure the latch assembly is unrestricted and latching properly. Make sure nothing is
    blocking the door from opening and closing properly.

If the unit is leaking:

1.  Make sure you are following the proper loading procedures, including proper type and
    amounts of detergents. Run the unit through cycle while empty - if it doesn't leak, it's
    probably a loading problem.

2.  Make sure the racks are positioned properly.

3.  Make sure the door is unrestricted around the opening.


Tech Tip - If the inside of your dishwasher is beginning to brown and form mineral stains, put Lime
    away (available at your grocery store) or Tang Citrus Drink into the tank during the wash
    cycle. The citric acid from these products will remove the mineral buildup and restore
    the finish.

Tech Tip - If your dishwasher is developing a film on the inside, put 6-7 drops of good-quality, name
    brand regular liquid detergent (for handwashing dishes) on the bottom and put the
    machine through a regular cycle. This procedure will wash away soap scum, mineral
    deposits and grit. It will also allow the machine to work better.

    IMPORTANT NOTE: Do not put more than 6-7 drops of liquid detergent.
    Be proactive, prevent potential floods!

WASHER REPAIR TIPS

If machine is dead:

1.  Make sure the lid is closed properly.

2.  Make sure the timer and all of the controls are set properly.

3.  Make sure both water faucets are turned on.


Tech Tip - Follow the proper loading procedure and machine operation.

Tech Tip - Never overload the machine.

Tech Tip – Check water supply hoses periodically for cracks

DRYER REPAIR TIPS

If the clothes are not getting dry:

1.  Make sure the dryer is not pushed back against the rear exhaust duct causing
   an air flow restriction.

2.  Make sure the clothes are coming out of the washer damp dry. If the washer is not
    spinning the clothes damp dry, the dryer will not dry the clothes in a normal amount
    of time.

3.  Make sure the ventilation hose is unrestricted and not kinked.


Tech Tip - Follow the proper loading procedure and machine operation.

Tech Tip - Never overload the dryer.

Tech Tip – Clean out lint trap before every load

DISPOSAL REPAIR TIPS

If the unit jams/hums:

1.  Turn the unit off. After turning the unit off, remove anything that has fallen into the grinding
    chamber.

2.  Turn the unit off. After turning the unit off, insert an "unjamming" tool into the bottom and
    turn clockwise. Once the tool turns freely, remove whatever was causing the jam.

3.  If the unit is dead, press the red reset button located on the bottom of the disposal.
    If the unit begins to hum and the reset trips again, it is still jammed.
    Repeat step #2 and #3.


Tech Tip - Always run water in the sink when you operate the unit.

FREEZER REPAIR TIPS

If the unit is not self-defrosting and the temperatures begin to rise:

1.  Check the frost buildup on the inside of the freezer. If it is heavily frosted, manually
    defrost the freezer by turning it off at the thermostat. Unplug from the wall and allow
    12 hours for the unit to defrost, with both doors open.

If the unit is not an automatic self-defrosting model:

1.  Defrost the unit once a year or as often as needed. Follow the proper defrosting
    methods. DO NOT USE a knife, pick, hammer, chisel, screwdriver, etc. or any sharp object)


Tech Tip - Follow all procedures outlined under the refrigerator heading.

Tech Tip - Do not pack the freezer.
Masters Energy Saving Tips

$ $
$ $
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REFRIGERATOR / FREEZERTOP OF PAGE

  • For best efficiency, temperature should be set per manufacturer guidelines.
  • Defrost freezers and manual-defrost refrigerators regularly - they'll work better.
  • Keep up with maintenance. It will keep your appliances operating more efficiently.
  • Be sure to clean your refrigerator’s cooling coils regularly. For most models, this will mean at least twice a year. Dirty coils put strain on your refrigerator’s motor, shortening the life of your appliance and preventing it from operating efficiently.
  • Adjust temperature settings for different seasons. Check refrigerator setting by placing a thermometer in a jar of water and leaving in refrigerator overnight. In the morning, the temperature should read 34 to 40 degrees F. Adjust settings if necessary. Temperature settings usually need to be reduced in winter. The freezer should be between 0 and 5 degrees F.
  • During winter, freezer space often goes unused. Your refrigerator continues to use energy, however, to freeze this space. Take empty milk jugs, or other plastic containers, and fill them with water. Place them outside until they freeze, and then put them in your freezer. This will fill the empty space and reduce the area to be kept cold.
  • Manual defrost refrigerators are generally more efficient than automatic defrost models, but only if they are properly maintained. The freezer should be defrosted if ice buildup is thicker than 1/4 inch.
  • Defrost food by putting it in the refrigerator the night before you want to use it. This will cool the refrigerator down and reduce its power consumption.
  • Wait until food has cooled down before putting it into the refrigerator.
  • Vacuum the coils in the back of your refrigerator twice a year to maximize efficiency.
  • Check the door gasket occasionally to be sure the seal isn't broken by debris or caked on food.
  • Refrigerator should not be located near the stove, dishwasher, heat vents or exposed to direct sunlight. Check to be sure that air flow around your refrigerator is not obstructed.
  • If your refrigerator has an energy-saver (anti-sweat) switch, it should be on during the summer and off during the winter.
  • Never run frost-free refrigerators with freezer compartments in unheated areas with air temperature below 60 degrees F.





DISHWASHER TOP OF PAGE

  • Dishwashers can be set on economy mode, or the door opened to 'air dry' dishes economically.
  • New models have delayed start features - you can set them to operate when energy prices are lower later in the day.
  • It's commonly assumed that washing dishes by hand saves hot water. However, washing dishes by hand several times a day can be more expensive than operating an energy-efficient dishwasher. You can consume less energy by only operating it with full loads.
  • Another way to reduce hot water use is the utilizing the cycle selection feature. Shorter cycles require less water, thereby reducing energy cost.
  • Hand washing dishes with a lot of hot water can cost more than using a dishwasher.
  • Only run your dishwasher when it is stacked full of dishes. But do not over-fill your dishwasher; dishes that are packed in too tightly will not come out clean.





WASHERTOP OF PAGE

  • Unlike dishwashers, clothes washers don't require a minimum temperature for optimum cleaning. Therefore, to reduce energy costs, you can use either cold or warm water for most laundry loads. Cold water is always sufficient for rinsing.
  • Front-loading machines use less water and, consequently, less energy than top loaders.






DRYER  TOP OF PAGE

  • Smaller loads dry faster.
  • Dry clothes only as long as required; you could be using 30 minutes to dry a load that really only needs 15 minutes.
  • Certain dryer models have damp/dry sensors and will shut off when the load is dry.
  • Hang dress clothing to air dry.
  • Front-load washers use less energy and water than top-loaders.
  • Use cold water for rinsing and most other washing cycles.
  • Clean the dryer lint filter before every load.
  • Include a tennis ball in your load! Its' bouncing will keep your clothes from bunching up and cause them to dry quicker.





RANGE  TOP OF PAGE

  • When stove top cooking, use lids on pots to reduce heating time.
  • On the stove, use a pot sized for the food, and not a larger one. Example: Boiling eggs - you may be using more energy to boil more water, when a small pot would be sufficient.
  • Microwave ovens use 75% less energy than range ovens.
  • Cook several things in your oven at once. Preparing several dishes—or even meals—at the same time can save you time, money, and energy. Just freeze what you don’t need to eat immediately.
  • Consider whether or not you even need to use your oven to heat your meal. Perhaps a smaller appliance—such as a pressure cooker, wok, or toaster oven—will cook your food more quickly and efficiently.
  • Make sure the flames on your gas range are burning blue. Yellow flames mean that your range is not operating efficiently
  • Clean your gas stovetop after cooking. This ensures that your gas jets will work efficiently and that your food will heat evenly and in a timely manner.
  • Check to see that your oven door shuts tightly. A loose seal means heat loss and wasted energy. Carefully clean the oven door’s gasket and the place where it meets the cabinet with a commercial kitchen cleaning product or hot, soapy water to ensure that grease and food particles are not getting in the way of a good seal.
  • Use the burner which is the closest match to pot size.  Heat is lost and energy is wasted if burner size is larger than pot size.
  • Use lids on pots and pans so you can cook at lower settings.
  • Keep drip pans under conventional coil burners clean.  Don't line drip pans with aluminum foil - they can reflect too much heat and damage the elements.
  • Only preheat when baking.
  • Check your oven temperature. Use a separate oven thermometer to ensure your oven control is accurate.
  • Make sure the oven door seal is tight. Avoid opening oven door while baking - each time the door is opened, about 20% of the inside heat is lost.
  • Turn oven off a few minutes before food is ready and let oven heat finish the job.
  • Gas stovesor those with electronic ignition will use about 40% less gas than a pilot light.
  • Pilot light and burner flame on gas stoves should be blue. If flame is yellow, ports need to be unclogged or adjusted. Ports can be cleared with pipe cleaners.



MICROWAVE   TOP OF PAGE


  • Use the microwave. They use only 1/3 to 1/2 as much energy as conventional stoves.
  • Clean your microwave often. This keeps it running efficiently while also preventing residual food odors from seeping into other dishes. Boiling a bowl of water with lemon in it will freshen up the microwave and soften caked-on spills and splatters so that you can easily wipe them up.



WATER HEATER TOP OF PAGE

  • Insulate water heater. If your water heater feels warm to the touch, you will save money and have more hot water by adding more insulation.
  • Lower settings on water heater. Experiment within the 120-140 degree range to find the lowest setting that will supply you with enough hot water. Operating a water heater at unnecessarily high temperatures increases energy consumption and shortens tank life. It also increases the likelihood of scalds; a particular concern for young children and seniors. As a general rule, it shouldn't be higher than 120F (49C), but always check with the tank manufacturer or refer to the manual first.
  • Wrap water pipes leading from the water heater.
  • If you're ready for a new water heater, consider a tankless water heater. These models can save as much as fifty percent of the cost of heating water.
Masters Appliance Heating & Air  ©  2010